Overview
Thank you for purchasing our digital products. Please note that all our products are digital ebooks (PDF downloads). Because these products are delivered electronically and provide instant access, all sales are final. We do not accept returns, and we do not issue refunds once the purchase is completed.
Non-Returnable & Non-Refundable Items
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Digital ebooks (PDF format)
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Downloadable training resources or guides
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Any promotional or discounted digital items
Since these are intangible products, they cannot be returned or exchanged under any circumstances.
Refund Exceptions
Refunds are only granted in the following cases:
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Duplicate Purchase – If you are accidentally charged twice for the same ebook.
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Technical Issue – If the file is corrupted or you cannot access the ebook, and our support team cannot resolve the issue.
In such cases, please contact us within 7 business days of your purchase at help@imnest.com, and we will review your request.
Exchanges
Exchanges are not applicable for digital products, as each ebook is delivered in electronic format immediately after purchase.
Sale Items
All promotional, discounted, or sale-priced digital items are non-refundable and non-exchangeable.
Need Help?
If you have questions about your purchase, experience download issues, or need further assistance, please contact us:
help@imnest.com